Privacy Policy

Privacy Policy


Last updated: June 24, 2025


This Privacy Policy explains how AirGuard LLC ("we", "our", or "us") collects, uses, shares, and protects your personal and environmental data when you use the AirGuard device, mobile app, and related services (collectively, the "Services"). By accessing or using our Services, you consent to the practices described in this policy.


1. Information We Collect


We collect various types of information to provide and improve the AirGuard experience:


1.1 Personal Information


  • Account Information: Name, email address, company name (for B2B accounts), phone number.
  • Billing Information: Payment method, billing address, transaction history.
  • Shipping Information: Shipping address.


1.2 Environmental and Device Data


  • Sensor Data: Temperature, humidity, air quality metrics, mold risk indicators, and device location.
  • Device Metadata: Device ID, firmware version, installation settings, Wi-Fi/network status.


1.3 Usage and Technical Data


  • App & Portal Activity: Time stamps, usage patterns, feature interaction.
  • Device Logs: System performance data, error reports, and connectivity logs.
  • Cookies and Analytics: Web analytics and tracking technologies on our website and app (see Section 7).


2. How We Use Your Information


We use collected data to:


  • Deliver real-time alerts and air quality/mold risk assessments.
  • Enable dashboards, reports, and analytics for users and facility managers.
  • Improve system performance and model accuracy using aggregated learning.
  • Provide customer support and technical assistance.
  • Process orders, subscriptions, and payments.
  • Send service updates, product announcements, and feedback requests (opt-out available).


3. Sharing and Disclosure


We do not sell your personal information. We may share information under the following circumstances:


  • Service Providers: With trusted partners who process payments, provide hosting, or assist in customer support.
  • Business Customers: Authorized facility managers may access environmental data from all devices under their organization.
  • Legal Requirements: In response to lawful requests by public authorities or to comply with legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.


4. Data Storage & Security


  • All sensitive data (including environmental records and account credentials) is encrypted in transit and at rest.
  • Role-based access controls are enforced within our systems.
  • We follow industry best practices for cloud data management and cybersecurity.


While we take strong measures to protect your information, no method of transmission or storage is 100% secure.


5. Your Rights and Choices


You may:


  • Access, update, or delete your account information via your app or dashboard.
  • Opt out of marketing communications at any time.
  • Request deletion of environmental data, subject to legal and operational limits.


For enterprise customers, these rights may be administered by your organization’s account administrator.


6. Data Retention


  • Personal and account data is retained for as long as your account is active.
  • Environmental and usage data is retained for operational, diagnostic, and statistical purposes.


7. Cookies and Tracking


We use cookies and similar technologies for:


  • Website performance and traffic analytics
  • User session management and login tracking
  • Feature usage metrics and troubleshooting


You can control cookie settings via your browser or mobile device settings.


8. Children's Privacy


AirGuard is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.


9. International Users


Our services are primarily intended for users in the United States. If you access the Services from outside the U.S., your data may be transferred and processed in accordance with U.S. law.


10. Changes to This Policy


We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date and notify users through the app or website as appropriate.


11. Contact Us


If you have questions or concerns regarding this Privacy Policy or your data, contact us at:


Email: info@airguard.pro 

Website: www.airguard.pro